This website enables customers to pay for a service (note: NOT a product), which culminates in a report being created as a direct result of input from multiple individuals/roles within the customer’s own organisation. The service is not provided for individuals or consumers. It is strictly a business-to-business (B2B) offering. The service has taken over two person-years to create. 15 advisors have further helped the business founders to tune and correct the wording, analytics, and output contained in the report. As the report output is entirely based on input from the purchasing organisation, we do not expect to receive traditional requests for full or partial returns based on the content. This is not a consumer service, nor is it a consumer product. Where an organisation is not satisfied with the report output (from their input), we will be happy to discuss it and may (in exceptionally rare circumstances – because of the above conditions) offer some form of refund or compensation agreement. This will not be defined or laid out prior, as normal trading circumstances would not allow for such a situation to arise. Any dispute will be managed under UK law and jurisdiction, and correspondence shall be in English.